Job Descriptions

Reports to: -Vice President of Operations
    
Supervises:
  -House Managers
  -Personal Care workers
  -Maintenance
  -Senior Lifestyle Consultant
  -Nurse Administrator
  -Hospitality Department
  -Activity Department

Reason for the Position: The incumbent shall be responsible for the administration and management of CRL individualized supports and services, the well-being and satisfaction of the consumer of these systems of supports, and the supervision of the employees providing these services.

The Executive Director works directly under the supervision and leadership of the Vice President of Operations.

Principle Accountabilities:

A.  Attendance on the job as scheduled, which includes weekend manager on duty program.

 
B. Consumer Services

1. Resident Interaction

a) Develops positive relationships, assisted by team members, with all residents and families.  Monthly positive communication to all families and send monthly family satisfaction report to the Vice President of Operations.

b) Accepts suggestions from residents, staff, supervisors, families, purchasers of services, and the community concerning resident quality of care. Challenges residents and assist them grow and develop as persons within their home and contributing members of the community.

c) Works with the residents and staff in planning, carrying out and evaluating activities based on the needs interests, and choices of the residents.

d) Seeks and uses community resources and support services, such as day supports services, counseling, home health services, citizens advocacy, etc. to enhance residents participation in home and community.

e) Visualizes and anticipates problems and assists in finding practical solutions for resident concerns and that of their advocates regarding their children or ward.

f) Ensures that individual rights, responsibilities, and opportunity for choice exist for all residents in the home.

g) Seeks solutions to behavior challenges using all community resources available. Uses consultation with the Regional Director of Clinical Services and any outside community providers.

h) Informs residents and their representatives of grievance and complaint procedures. Keeps residents informed of and enforces resident of Bill of Rights, Informs Residents of their Responsibilities in Apartment/Home Living.

2. Services and Desired Individual Supports Responsibilities
  
a)  Monitors all personal care hours as indicated by the nursing plan of care (when applicable) and other hours of care (e.g. one on one, base service hours, CIP, COP) included in their desired individualized supports for each resident.

b) Maintains and updates residents’ records, safeguards and ensures the confidentiality of all resident records. Provides information to only those who need-to-know or with proper credentials and authorization.

c) Plans and implements for smooth and orderly transition of residents into or out of the home and services. Coordinates all activity and informs all staff of responsibilities.

d) Ensures that emergency procedures are in place and workable in each home, including fire safety and evacuation procedures, medical emergencies, severe weather, missing persons, etc.

e) Supervises and monitors skills teaching in personal care, home management, social skills, community integration, money management, behavioral control and other areas preferred or chosen by resident.

f) Monitors medical appointments including Annual Health Assessment and others when necessary. Arranges for hospital and/or emergency care and treatment as necessary.

g) Monitors overall household management routine and maintenance activities, including the yard, and needs of each home for health and safety of residents and employees.

h) Monitors and ensures standards are followed for food and nutrition activities and the associated documentation in each household for health and safety of residents and employees.

i) Monitors management of residents’ finances. Makes timely inspection and reports of how money and property are managed and taken care of.  Takes appropriate action when necessary to ensure proper handling of finances.  Quarterly statements are produced by Administrator and sent to the resident/legal representative.

j) Makes contact/report to appropriate Agency purchaser and Regulatory Agency professionals and guardian when a significant incident takes place in the life of a resident. e.g. change of work, illness, missing, injury, etc.

C. Administrative and Supervisory Services:

1. Administrative Services and Responsibilities

a) Maintains up to date and working knowledge of all CRL philosophy, goals, policies, practices and procedures. Abides and supports the supports statement guidelines of each home supervised.

b) Takes lead responsibility in the hiring, orientating, and training of new direct care staff, per state code.

c) Monitors staffing needs, submits staff position requests on time; requests training or retraining if necessary for self or staff supervised.

d)  Maintains documentation of current staffing patterns (per state code), submission of time cards, job responsibilities and details regarding specific work assignments and submit reports on time.

e) Trains and documents “in house training” of all direct support employees.  Maintain yearly in-service manual.

f) Monitors record keeping by Personal Care Assistants as assigned, to include a log of calls from significant others, resident activities, daily logs, fire drills, time sheets, travel activity, etc.

g) Monitors staff time in each home/facility efficiently so as not to incur additional overtime hours to accomplish routine weekly duties.

h) Monitors staff attendance, vacation, sick days and use of other leaves or absences. Monitors and ensures that benefits earned by staff supervised are provided on time or claimed properly. (E.g. Health, Dental, Life, Annuity, etc.)

i) Maintains an effective and up to date working knowledge of all CBRF/RCAC regulations and assures that all home staff are knowledgeable of their responsibilities. Prepares for and attend annual CBRF/RCAC survey or quality assurance activities. Reports to the Vice President of Operations the outcome of all inspections. Makes corrections as necessary or obtains help from Maintenance Department, if applicable.

j) Observes all federal and state and local employment laws and regulations in service provision (ER, EO, WR, ADA, FSLA, FMLA, OSHA, etc).

k) Inspects the documents of monthly fire alarm tests and residents’ participation in the fire drill.  Ensures that the Survey Entrance Book is up to date.

l) Ensures that maintenance needs and requests are processed and repairs are done expeditiously.

m) Ensures all sprinkler systems and smoke alarms are checked annually (whenever applicable).

n) Ensures that the agency vehicle used in each home is in good working condition, and that the monthly maintenance checklist and mileage sheet are kept up to date and turned in a timely manner to the Vice President of Operations.

o) Ensures that all incident/accident reports involving residents and/or employees are documented and submitted at the time required.  This form is found on the intranet.  Conduct supervisors investigation to foster safe living and working environments.

p) Maintains a current emergency plan and documents all changes to the plan. Insures that the local fire inspector approves the current fire evacuation plan. All emergency procedures must be posted where staff can readily access them. All employees must be trained within 72 hours of work at the home.

q) Communicates, in writing and as needed, to assure all staff remain current regarding home and employment issues.

r) Completes and submits accurate and timely incident, accident, police, hospital or any other documentation that relates to significant resident problems and staff related issues. Report expeditiously all complaints whether resident or employee related to appropriate personnel. (Workers Compensation claims, return to work, grievances, accommodation requests, etc.)

s) Maintains and updates employee files, status reports and all other significant employee information. Makes timely reports, quarterly audits of 25% of both employee and resident files/charts and consults with supervisor, Vice President of Operations. Information should be shared with persons classified in “need to know” categories only. (e.g., Accounting and Payroll, Loss Control Manager, Human Resource Specialist, etc.).

  
  
2. Personnel and Self Management Skills

a) Communicates effectively by giving feedback, constructive criticism, positive reinforcement, etc to a staff supervised.

b) Utilizes effective coaching and mentoring techniques in helping staff improve attitude, knowledge and/or skills as well as the progressive discipline procedures whenever appropriate.

c) Informs staff of standards for performance, helps to improve staff performance through clear and realistic performance expectation and follow through and does performance appraisals and submits Performance Appraisals report form to Vice President of Operations.

d) Takes an active, positive role in making supports decisions, both within the county wide service team and the teams within CRL.

e) Demonstrates effective problem solving and conflict management skills in dealing with staff issues.

f) Displays good and effective skills in coping with multiple demands on time and skill.

g) Demonstrates effective coping and leadership skills with job related demands arising from residents’ concerns and issues.

h) Demonstrates abilities and skills to bring about change, manages unanticipated change and cope with ongoing change.

i) Demonstrates approaches that emphasize teamwork, leadership, staff empowerment, and responsiveness to consumers.

3. Community Relations and Interaction

a) Respects and maintains resident and employee confidentiality in relation to activities with other community services and Regulatory Agencies.

Represents CRL in a professional manner when working with other agencies, the county providers, the local government and State Regulatory Agencies.

c) Maintains contacts with community resources and support services (such as day supports services, counseling, home health services, citizens advocacy, etc.) to keep them informed and current concerning resident issues on “need to know” basis with proper authorization.

d) Involves community professionals and other team members, especially legal guardian and Service Coordinators/Case Manager as resources for resident planning, development, and problem resolution.

e) Demonstrates skills in establishing positive relationship with the community at large for satisfying expectation regarding outcome, quality and value of services.

4. Staff Development

a) Attends all assigned meeting and trainings (internal/ external) as set forth in the employee’s training plan and/or as designated by his/her supervisor or Vice President of Operations.

b) Demonstrates self-initiative to select community related trainings for the purpose(s) of continue upgrading of skills and enhancement of their performance. Makes requests to supervisor for specific trainings.

c) Demonstrates openness to new training ideas and concepts. Attempts to integrate or implement training ideas or concepts in the execution of their daily job responsibilities.

d) Demonstrate ability to enhance/contribute to Agency vision, strategy, mission, and practices.

Other Accountabilities

 
A. Serve as a member of the Quality Assurance Team for CRL homes.

B. Serve as back up for other incumbents in the job.

C. Assist in the provision of auxiliary training to staff and consumers.

D. Other tasks assigned by Vice President of Operations.

Qualifications:

 
 
A. Professional, positive attitude.
 
 
1. A qualified administrator per state regulations.  At least one year of managerial and supervisory experience in Community Based Residential Programs or Service Provision in the community to persons with needs and disabilities

 
B. Mental, Physical Abilities and Competencies

 
1. Thorough knowledge of the characteristics of the consumer group and their physical, social, mental health and other needs.

2. Ability to assess and to evaluate the supports or regression of consumers and to respond to these changing needs by modifying their care, treatment and supports with services accordingly.

3. Ability to obtain intra-agency and interagency coordination of resources for the cure, treatment and support/services for consumer group.

4. Ability to develop, maintain, increase community integration of the consumers either in social participation, self-direction, self-care and community employment or work involvement.

5. Ability to supervise employees providing direct services by coaching, directing, reinforcing and controlling.

6.  Ability to use the organizational structure to get the work done  either alone, with or/and through other people.

7.      Ability to see and articulate as well as plan to accomplish  vision and philosophy of CRL in service provision and  employee relationships.

8. Ability to travel independently.

9. Ability to understand, interpret, follow and demonstrate written instruction.

10. Ability to provide and demonstrate verbal and written instruction.

11. Ability to see, hear, talk, analyze, appraise, transact, evaluate, compile, deliver, test, review, guide, manage, supervise, train.
 
12.  Computer skills in Word & Excel programs.

Employment Requirements

  
A. After conditional job offer

1. TB screen
       
2. Keep appointment for signing of acceptance of employment

3. Pass criminal record check

4. Pass driving history check

  
B. Within first 90 days of employment

1. Complete and pass in First Aid/Choking training requirement within first 90 days of hire.

2. Complete and pass Fire Safety and evacuation training within first 90 days of hire.

3. Complete Basic Employee Training days 1-5 within first 90 days of hire.

4. If the home requires, complete and pass Personal Care Worker Training days 1-5 within first 60 days of hire.

5. Complete 12-18 hours of in-house training and orientation within first 30 days of hire.

  
C. Daily

1. Attend work as scheduled.

2. Accept additional work assignment/overtime hours as needed by the community.

3.      Comply with attendance rules and regulations.

4. Submit correctly time sheet and/or time card promptly.

5. Provide appropriate notice for leaves/absences.

 
D. Monthly

1.       Attend and participate in monthly staff meetings as scheduled.

2.       Attend other functions necessary for disseminating information and fostering consistency and teamwork.

 
E. Quarterly/Intermittently

1. If community requires, attend 3 hours of Home health in-services to maintain Personal Care Worker status. (15 hours annually)

2. Attend other required in-services and meetings scheduled throughout the year.

Reports to: Executive Director

Job Requirement:

* Bachelors Degree preferred
* Successful completion of three month probationary period
* Minimum of three documented references

Duties and Responsibilities:

1.  To interact with all leads and turn leads into residents of the CRL Community through the use of professional selling skills. Specifically:

A. Greet all visitors pleasantly using CRL Scripting Program as guide, while presenting an open and positive image of CRL

B. Be able to skillfully interview prospects and/or their representatives to ascertain how CRL will meet their needs

C. Be familiar with the common buyer objections raised by prospects and know how to overcome them

D. Be familiar with and know how to use the various methods of closing to achieve the desired result

E. Follow required CRL procedures in completing all applications and/or contracts for residency

F. Know and be able to explain the following:

* The history of the development of CRL

* The Stimulation pillars – features and benefits

* Life Enrichment pillars – features and benefits

* CRL policies, community services and procedures

* Current residency fee structure and current monthly service fee structure

* Current “hold” policy

* Various types of floor plans, the basic features of each type and the availability of units

G. Be willing to:

* Transport prospects within a reasonable distance to and from the community

* Call on prospects in their homes

* Make evening and/or weekend appointments if necessary to advance close of sale

* Inform the Regional Sales Manager of any sale-related questions or issues that could hinder closing

* Briefly discuss each prospect with Regional Sales Manager prior to the submission of a residency agreement for review

* Present CRL Community in a manner deemed appropriate

* Make group presentations

* Participate in monthly P&L meetings and have reports completed for this prior to monthly meeting

* Responsible for 2 WOW events in community working with LEC

* Any concessions to be communicated to ED and corporate for prior approval.

* Be present for all admission

* Complete all assessments and admission paperwork.  Return completed packet to the ED, in order, for review.  (The nurse will complete the medical information)

2. Know the procedures followed in lead fulfillment (YARDI) and lead tracking to process prospect either to the payment of a full reservation deposit or a clear statement of last of interest

3. Keep current and accurate records of all leads and prospects as required by CRL and additionally deemed necessary to achieve the goal of turning leads into residents

4. Operate prospect-tracking system and posses strong computer proficiency

5. Strive for constant improvement in selling skills through attendance at sales training meetings and through reading motivational and sales-oriented materials

6. Interact in a professional and pleasant manner with all CRL employees

7. Act professionally and honestly at all times in the representation of CRL
 
8. Make recommendations to the CRL management team regarding ideas for positive change or improvement for CRL growth

9. Strive to meet pre-determined monthly sales goals

10. Other duties as assigned by Regional Sales Manager/Executive Director

Job Summary:

The Executive Chef is responsible for coordinating all aspects of the CRL Culinary Program.

Qualifications:

The Executive Chef must demonstrate the ability to work effectively with others, exhibit strong leadership skills, initiative, positive attitude and ability to give direction for all Sous Chefs, waitstaff and dishwashers.

Culinary training, Serve Safe Certification, minimum of three years of food service management and experience in working with older adults is preferred.

Job Summary:

The Kitchen Support Staff is responsible for setting, clearing, waiting tables, and assisting in cleaning the food service area, including dishwashing, sweeping and mopping the kitchen floor as directed.

Qualifications:
 
The Kitchen Support Staff must demonstrate the ability to work effectively with others, be respectful, show initiative, have a positive attitude and have the ability to follow directions. The individual should have a desire to work in a food service area and the compassion to work with older adults.

Functions:

* Set tables with proper table service standards.

* Serve meals in a restaurant-style fashion.

* Relay information and requests to the Chef on duty. Respond as directed.

* Follow sanitation and safety standards at all times.

* Clear individual tables after all diners at a table complete a course of the meal.
 
* Clean and disinfect the tables after each meal.

* Tables are to be set after each meal for the following shift.

* Some food prep required.

* Other duties as assigned.

Physical Qualifications:

* Sits, stands, bends, twists, reaches and lifts intermittently.

* Able to lift up to 25 pounds occasionally.

* Reaches above the shoulders, uses hands to finger touch or handle.

* Good coordination and close vision.

Work Environment:

* General pleasant work environment.

* Quiet to loud noise level.

* Occasional exposure to offensive odors/fumes. -Occasional exposure to toxic/caustic chemicals; gloves required.

* Requires utilization of mechanical equipment (i.e. carpet sweeper, dishwasher).

Organizational Relationship:
 
* The Kitchen Support Staff reports directly to the Executive Chef. In the absence of the Executive Chef, responsibility is to the Sous Chef.

Appearance Standards:

CRL Appearance Standards have been developed for the Kitchen Support Staff with the goal of presenting a conservative, professional image at all times.

Specific Guidelines:

Work attire shall be:

* Black twill pants (not jeans material) – SHORTS ARE NOT ALLOWED.

* White tuxedo shirt with black bow tie. One shirt is provided by CRL and employee is responsible for one shirt.

* Black apron provided by CRL.

* Flat, commercial rubber soled shoe (black) – NO SNEAKERS, SANDALS OR OPEN TOE.

* All clothing should be size-appropriate (not oversized, baggy or tight), and be washed, ironed when required, and in good condition.

* Shirts must be tucked in.

Personal Grooming:

Hair: Extreme hairstyles and unnatural colors are not appropriate. Hair is to be neat and kept out of the eyes. When possible, longer hair should be tied in a ponytail.

Make-up: If make-up is worn, it is to be conservative and subtle.

Jewelry: Jewelry should not interfere with job performance and should be conservative in style. Body piercing jewelry is not acceptable.

Perfume/Cologne: Should be worn minimally.

Appearance Standards Violations:

Appearance Standards that are easily corrected will result in the staff being instructed to improve his/her appearance. This will be considered a verbal warning. If the appearance issue is not or cannot be corrected, the staff person may be sent home without pay. A second violation will result in a written warning, and repeated violations are grounds for termination.

Pay Status: Approximately 3 hours per shift. (11:00 am - 2:00 pm and 4:00 – 7:00 pm)
                                                           

Reports to: House Manager and/or Executive Director and/or Director

Job Requirements:

• High school graduate
  
• TB skin test or chest x-ray
  
• First aid & Choking and fire safety certification
  
• All CBRF training
  
• Dementia Specialist training
  
• Successful completion of 3 month probationary period
  
• Minimum of 3 documented references
  
• Demonstrate leadership qualities, knowledge of CBRF or RCAC caregiver duties
  
• Demonstrate organizational skills and ability to pay attention to detail
  
• Good interpersonal skills
  
• On-call rotation

Essential Duties and Responsibilities:

A. Attendance on job as scheduled

B. The Lead Resident Care Specialist will be responsible for:

• 1) Day to day, overall operations of the home for the maintenance of State Licensing Standards.
  
• 2) Protecting at all times the confidentiality of all residents
  
• 3) Meet with immediate supervisor one time each week to give updates
  
• 4) Report any problems and positive feedback to immediate supervisor on a regular basis
  
• 5) On-call rotation
  
• 6) Understanding CRL Stimulation Pillars and being a mentor to the other caregivers on displaying this understanding. Ensure the activity program is being followed in any absence of the activity director/assistant.
  
• 7) Make sure the smoothies are given to the residents as scheduled.

Must carry a walkie talkie, keep cleaning cart out of sight, wear housekeeping uniform and name tag

Check and clean, vacuum if needed:

• Public/common area (entrance, restrooms, storage rooms, laundry rooms, hallways, community areas, administrative offices)
• Vacuum all rug/carpeted areas including hallways
• Model apartment
• Spa, fitness center, equipment, locker rooms, massage therapy room and beauty salon
• Clean entrance, mop floor, clean windows and dust

Wipe furniture and hand rails in common areas

Check that windows on main entrance doors are clean

Check that all tables in community areas are polished, polish if necessary

Clean and disinfect public restrooms, remove garbage and restock with fresh toiletries

Remove garbage from laundry rooms, kitchen and administrative offices

Title: Life Enrichment Assistant

Assignment: CRL Senior Living Communities

Reports to: Life Enrichment Coordinator and Executive Director

Job Requirements:

• High School Graduate
• TB skin test or chest x-ray
• A minimum of 1 year experience working in Recreation Therapy
• First aid & Choking and fire safety certification(Wisconsin Required)
• Minimum of three documented references
• Willingness to receive Dementia Care Specialist training from the Alzheimer’s Association
• Valid Driver’s License

Personal Requirements:

• An interest in working with a variety of people from different backgrounds
• Interest in working with the elderly
• Patient and creative attitude, ability to “think outside the box”
• An understanding of the consistency in manner and routine required by an individual with Alzheimer’s

Responsibilities:

Greeting Guest, Residents, and Family Members

* Make sure everyone signs in and out and are given directions to their destination

* In CBRF, staff to be sure visitor is a person approved to visit resident.

* No walk-in tours without Director’s consent: Notify Director immediately.

Properly answer the hospitality telephone

* The proper greeting to say is: Good Morning, Good Afternoon, Good Evening ( property name ) this is (name) how may I help you?

* While answering the telephone always be curtious and friendly

* When physicians call, refer to Nurse immediately either in-house or via their cell phone. NEVER TAKE A PHYSICIANS ORDER!

Opening/ Closing Procedures

* Look over receptionist logbook

* Activate lights and music

* Review appointment calendar

* Check entrance for cleanliness

Answering Residents Questions

Monitoring Security

* Front desk personnel to monitor security screen of courtyard, etc.

* In CBRF, periodically check alarm to be sure it is activated. Know how to arm and disarm, and know AccuCom security system and procedures.

* Know how to arm and disarm alarm: ACCUCOM ALARM PROCEDURES

* FRONT ENTRANCE ARMED: (Enter time for your community)

* FRONT ENTRANCE DISARMED: (Enter time for your community)

Secretary Duties

* Some of these duties will be making copies, faxing information, making change, typing mailing marketing collateral, providing stamps to the residents and weighing mail.

* Front desk to be kept free of clutter at all times.

Job Specification: Front Office Personnel

Our Community considers the following traits important for the successful performance of front office work.

Professional Demeanor

• Report to work on time

• Has a positive attitude toward the job and community

• Recognizes positive and negative aspects of the job

• Possesses maturity in judgment

• Appears businesslike

• Maintains control and composure in difficult situations

• Absolutely no profanity will be permitted

Congenial Nature

• Smiles readily

• Exhibits cordial and pleasant behavior

• Is a “people person”

Helpful Attitude

• Is sensitive to the residents needs

• Possesses a sense of humor

• Responds and speaks intelligently

• Demonstrates creativity

• Practices good listening skills

• Front desk to answer resident call light and notify caregiver

• Front desk to call caregiver if resident needs assistance in front area of community.

Flexibility

• Willing and able to accept different work shifts if necessary

• Understands others' point of view

• Willing to try new ways of doing things; innovative

• Works well with residents and staff; team player

Well-Groomed Appearance

• Dresses appropriately; meets property standards for wear and care of uniform, jewelry, and personal grooming

• No facial piercings

• No “low riding” pants that allow “exposure”

• No excessive jewellery

• No visible tattoos

***DRESS CODE FOR FRONT DESK/RECEPTION IS TO BE AS FOLLOWS: BLAZERS WITH WHITE OXFORD SHIRTS AND BLACKS PANTS

Title: DCS (Director of Clinical Services, Northern or Southern Regions)

Assignment:  CRL Senior Living Communities (Region as delineated)

Reports to:  Vice President of Clinical Services
    
Supervises:  Nurse Administrators

Job Requirements:

* Current RN license in good standing in respective state(s)
* Greater than 2 years of experience in a management role overseeing multiple locations
* Negative TB skin test or chest x-ray.
* First CPR and Aid & Choking instructor/Red Cross required
* Fire Safety instructor required
* Standard precautions instructor required
* Medication administration instructor required
* Successful completion of three month probationary period.
* Minimum of three documented references
* Minimum of 5 years Assisted Living and or Skilled Nursing background required

Job Description:

A. THE DCS WILL BE RESPONSIBLE FOR:

1. Review of incident reports and medical record documentation   of incident in record to ensure all parties have been notified and ISP reflects changes to plan of care.

2. Review of Programming including diabetic program and infection control.  Review of monthly documentation and corresponding chart entries.

3. Review of clinical indicator data and assist with planning for improvement in areas of need.  Assist with medical director meeting prep.

4. Review of trending and tracking of falls and assist team with PIP.

5. Review monthly and quarterly psychotropic reviews.

6. Review charts for new admits since last visit to ensure completion.  H & P, TB Test, needed flow sheets, behavior care plan, diabetic parameters and hypoglycemic protocol in place, diet orders.

7. Review of weights and any variations addressed

8. Review inservice hours in inservice binder to ensure 15 hour compliance

9. Hold CBRF classes as needed

10. Hold Unit 1 and Unit 2 trainings for CBRF’s (12 hours of In-Service Requirements)

11. Review of new employee training checklists-must be completed within 30 days of hire

12. Assistance and review of Yardi clinical assessments CBRF, RCAC, global and clinical info to ensure 100% compliance.  Audit assessments for proper leveling on a sample of residents on each site visit.

13. Field phone calls from region

14. Plan of correction following any SOD

15. Review of proper staffing using ppd calculator

16. Assist with assessments, admissions as needed

17. Coverage in temporary absence of an RN across the portfolio

18. Extensive travel required

19. Minimum of 80% of time weekly spent in the field.  Field visits to each community within the region at a minimum of two and a half days per month.

20. Availability to the field by email or cell phone 24/7

21. 1:1 in person training for all new Nurse Administrators

22. Timely submission of electronic audit forms to the Vice President of Clinical Services, President/CEO and Vice President of Operations upon completion.

23. Monthly plans of correction for each community within the respective region flagging below the SNF and CRL Company average

24. Other duties as assigned

 
Additional Responsibilites:

1.  Be responsible for the overall tone on the Community and maintain a positive attitude.

2. Responsible for seeing that the daily routine operation of the Community (e.g. mealtimes, resident job assignments, etc.) is maintained in accordance with established CRL Best Practices.

4. Responsible for the proper supervision of all residents.